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Privacy Policy  


Five Transportes presents its Privacy Policy so that our customers, suppliers and employees, holders of personal data, can collect and use their information in our activities.

Thus, Five Transportes, as Personal Data Controller, collects, uses, shares or otherwise processes information and Personal Data of individuals, including customers and third parties, for the performance of its activities, including through our Site .

Through this policy, you can also find information about your rights in relation to your Personal Data, in accordance with the LGPD - General Personal Data Protection Law (Law nº 13.709/18), and other applicable legislation.

If you have any questions, please contact us through our service channels.



Whenever Five Transportes deems necessary, the Privacy Policy may undergo changes that will be published on our Site. These changes will be valid, effective and binding after the new version is posted on our Site.



We handle Personal Data of who is or was our client or had any relationship with us, was or is a representative, attorney, employee, partner of any client, company or entity with which we relate, performed any transaction with us or with our clients, from persons with whom we intend to relate or other holders of Personal Data.

The Personal Data we handle varies according to the purposes of use, including those indicated in this Policy, and the activities we carry out. These Personal Data include registration data, such as:

  • Registration data: name, date of birth, gender, RG, CPF and/or other identification documents, such as driver's license, photo, residential and business address, residential, business and cell phones, e-mail, profession, occupation, marital status, nationality, place of birth, PEP – politically exposed person, among others.

  • Sensitive Personal Data: biometric data, including facial and/or digital, or other sensitive personal data, in accordance with applicable law.

  • Financial and transactional data: information on banking, financial and payment transactions and transactions, products and services contracted or intended to be contracted and their use (including our financial, banking, credit, financing, foreign exchange, investment, insurance, pension, capitalization, consortium, credit card and payment services, among others).

  • Data on third parties: affiliation, representatives, represented, guarantor, counter parties, attorneys, employees, partners or beneficiaries of products and services, such as insurance, social security, credit card and payment.

  • Data from social media and platforms: interactions you may have with our social networks such as Facebook, Twitter, Instagram, LinkedIn and YouTube.


The data may be provided directly by you, be collected as a result of the provision of services or supply of products by Five Transportes or by legitimate external sources, such as strategic partners, public bodies, correspondents and companies or bodies with which Five Transportes or you has a link or some kind of direct or indirect relationship. We may also obtain Personal Data and other information from public and/or publicly accessible sources such as the Internet, media, social media and public records and from other sources, as permitted by applicable law.



Five Transportes handles the processing of personal data in accordance with the legal bases provided for in the General Data Protection Law (LGPD), for example, to comply with legal and regulatory obligations; contract execution; credit protection; to serve your legitimate interests, those of our customers and third parties; protection of the life or physical safety of the Holder or third parties; in situations where the consent of the Personal Data Subject is collected and for the regular exercise of rights.



Five Transportes only shares your information when it is necessary or relevant for the purposes provided for in the contracts with our customers and suppliers and in this Privacy Policy, within strict security standards, always aiming at the confidentiality of your information and following the confidentiality rules banking and other data protection and privacy rules.



Cookies allow the collection of navigation-related data depending on the type of device used, the authorizations granted by you through your device settings and the functionalities used in each application. We may use our own or third-party cookies on our Sites.


What are cookies?

These are small text files that may or may not be added to your device's browser. These files store and recognize data that guarantee the correct functioning of the Site, help us to identify your preferences and improve your experiences.


Can I disable cookies and other forms of information collection?

You can disable or delete cookies, as well as other data collection technologies, in your browser settings and in your device's operating system settings, with the exception of operating cookies which, if disabled, will not allow you to use the Sites and Applications.


We just remember that if certain cookies are disabled, our Site or some of its features or functionality may not function correctly.



Your Personal Data may be transferred and processed in other countries, in accordance with the cases provided for in the LGPD and applicable legislation, for the purposes set out in this Privacy Policy.

For example, data can be transferred abroad if necessary for the execution of a contract (as in the case of providing international transfer services); for the fulfillment of legal and regulatory obligations of Five Transportes; for the regular exercise of rights in administrative, judicial or arbitration proceedings or for the investigation of crimes and other illegal activities. Furthermore, the international transfer of data may occur for the development of Five Transportes' activities, through the adoption of measures to protect Personal Data.



The period for which Five Transportes keeps the Personal Data collected depends on the purpose and nature of the data processing. We will process your data for the period necessary to comply with legal, regulatory and contractual obligations, to continue to provide and improve our products and services, for risk management, for the regular exercise of rights in administrative, judicial and arbitration proceedings and for the other purposes provided for in this Privacy Policy.



The security and protection of personal data and information at Five Transportes is a priority for us. Five Transportes establishes processes and controls to prevent, detect and respond to incidents and protect your data from unauthorized access and use, ensuring the management of security risk, including cybernetics, and the construction of a robust security foundation.

We consider that information must be protected regardless of where it is, whether in a service provider or in an international unit, or in a partner, throughout its life cycle, from the moment it is collected, through processing, transmission , storage, analysis and disposal.

We take care of data following strict security and confidentiality standards, in order to provide our users and customers with a safe and reliable environment. We use tools and technologies to maintain the integrity and confidentiality of information and protect it from unauthorized access.

Additionally, we restrict access to data to the extent necessary, with strict confidentiality and secrecy obligations and by adopting security criteria.

The data protection guidelines for the organization, customers and the general public are formalized in the Corporate Policy on Information Security and Cyber Security.



LGPD grants rights to Data Subjects. As the Owner of your Personal Data, you can make the following requirements with us:

  • access and confirmation of the existence of processing of personal data;

  • updating, correction of incomplete, inaccurate or outdated data;

  • anonymization, blocking or deletion of unnecessary, excessive or processed data in violation of the provisions of the LGPD;

  • portability of data, subject to applicable rules and commercial and industrial secrets;

  • information on public and private entities with which the Controller shared data;

  • information about the possibility of not providing consent and about the consequences of denial;

  • revocation of consent, which may be carried out at any time and free of charge, upon express manifestation;

  • request the elimination of the Processed Personal Data with consent, except in cases where the maintenance of data is necessary or permitted by law;

  • opposition to Treatment based on other legal grounds, in case of non-compliance with the LGPD, noting that there may be situations in which we may continue to carry out the Treatment and refuse your request for opposition;

  • request the review of decisions made solely on the basis of Automated Processing of Personal Data that affect you, such as credit decisions;

  • To exercise your rights over your Personal Data, you can use our service channels.


We reinforce that we may keep some data and/or continue to carry out the Treatment, even in the event of a request for deletion, opposition, blocking or anonymization, in some circumstances, such as to comply with legal, contractual and regulatory obligations, to safeguard and exercise rights of the Five Transportes, for Users and customers, for the prevention of illegal acts and in judicial, administrative and arbitration proceedings, including by questioning third parties about their activities and in other cases provided for by law.



For more information about the Policy or how we treat your personal data, you can contact us at:  with the title “in the care of the Supervisor”.



Service developed to meet daily transport with trained drivers, bilingual and non-bilingual. Executive cars, vans, minibuses, buses, helicopters and executive jets can be used in Brazil and abroad.


We set up all the logistics of transport from one or several points of embarkation or disembarkation, within the norms of each client, with an analysis of the route and time. All with a quick response and 24 hours on call.

City Tour 

Aimed at the public who want to know the sights of cities in Brazil and the world. There are gastronomic, cultural, religious, shopping, theater and concert tours, making this experience remarkable and special.


Our premium segment has a new fleet of Tier III-A armored vehicles. We serve with Sedans, SUV's, Minivans and Executive Vans. 

We rent vehicles with mono and bilingual drivers and guides and armed escort service.

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